Meet Our Team
Dedicated professionals committed to connecting homeowners with quality roofing and home improvement services
Leadership & Core Team
Each member brings specialized expertise and a commitment to supporting quality home improvement professionals
Michael Harbor
Founder & Owner
Michael established Harbor Side Shop with a mission to connect homeowners with quality roofing and home improvement professionals. With 15 years of experience in small business ownership and community involvement, Michael understands what both customers and contractors need to succeed. His commitment to local business community support drives everything we do.
Jennifer Cole
Operations Manager
Jennifer brings 10 years of experience in construction and home services coordination. Her deep knowledge of roofing systems, contractor relationships, and customer service excellence ensures every connection we make results in quality outcomes. Jennifer's attention to detail and professional standards maintain the integrity that defines Harbor Side Shop.
David Martinez
Contractor Relations Specialist
David works directly with roofing and home improvement contractors throughout New Hampshire and neighboring regions. With hands-on experience in residential construction and 8 years managing contractor partnerships, David ensures that professionals featured on Harbor Side Shop meet our quality standards and share our commitment to customer excellence.
Our Values & Approach
Harbor Side Shop exists because we believe homeowners deserve honest recommendations backed by real experience. As a locally-owned business, we understand the New Hampshire market and the specific needs of our climate and communities.
Every recommendation we make reflects our genuine belief in quality contractors who deliver real value. We partner with professionals who share our commitment to excellent workmanship, fair pricing, and customer satisfaction.
Our Core Commitments
- Honest Recommendations: We only connect homeowners with contractors we genuinely trust
- Quality First: Licensed, insured, and experienced professionals only
- Local Focus: Deep knowledge of New Hampshire's construction market and communities
- Customer Success: Your satisfaction is the measure of our success
- Community Support: Strengthening local business relationships that benefit everyone
Industry Experience & Expertise
Our team's background spans roofing, construction, home services, and small business leadership
Professional Development
Team members continue education in construction industry standards, roofing technologies, and contractor best practices. We stay current with industry developments to provide informed recommendations.
Contractor Network
Over 8 years of building relationships with quality roofing and home improvement professionals across New Hampshire. These partnerships reflect our commitment to connecting customers with the best available services.
Community Engagement
Active participation in local business associations and community organizations. We believe successful businesses support their communities through genuine relationships and shared values.
Quality Standards
Every contractor we recommend meets rigorous standards for licensing, insurance, experience, and customer feedback. Quality assurance is embedded in everything we do.
Our Story & Mission
How We Started
Harbor Side Shop began with a simple observation: homeowners struggle to find trustworthy roofing and home improvement contractors, while quality professionals struggle to find customers who value their expertise.
Michael founded Harbor Side Shop to bridge that gap. Drawing on years of small business ownership and community involvement, he recognized an opportunity to create a valuable resource that benefits both customers and quality contractors.
Our approach is straightforward: connect homeowners with professionals we genuinely trust, based on real experience and high standards.
Our Mission
To be New England's trusted resource for connecting homeowners with quality roofing and home improvement services, built on integrity, expertise, and genuine community commitment.
We succeed when:
- Homeowners find contractors who exceed expectations
- Contractors work with customers who appreciate quality
- Our recommendations deliver lasting value and satisfaction
- Local business communities strengthen through genuine partnerships
Why Teams Matter in Home Improvement
Quality contractors employ skilled teams - much like we do
Specialized Skills
Just as our team brings diverse expertise in operations, contractor relations, and industry knowledge, quality roofing teams combine specialized skills in different roofing types, repair techniques, and safety protocols. The best work comes from teams where each member excels at their specialty.
Quality Control
Multiple experienced professionals ensure that work meets high standards at every stage. Team-based approaches to roofing and home improvement projects result in better quality control, safety compliance, and customer satisfaction compared to single-person operations.
Customer Service
Professional teams can be responsive to customer needs, provide multiple contact points, and handle complex projects without delays. Our partnerships with quality contractors reflect this commitment to exceptional customer service and reliability.
Experience Depth
Teams accumulated experience from hundreds of projects. This depth of knowledge enables better problem-solving, more accurate estimates, and more reliable advice. The contractors we recommend bring this kind of team-based expertise to every job.
Get to Know Our Team Better
Questions? Our team is ready to help you find the right roofing or home improvement solutions
Or learn more about our approach by visiting our other pages